If you wish to make a claim on a Weber product, in accordance with Weber's warranty program, please bring the product (or picture of defect or damage) along with your receipt to the retailer, where you purchased your Weber product, as soon as possible.
The retailer will then assess whether the product is defective and will contact us.
Defects and damages arising from wrongly use of the product will not be covered by Weber's warranty program. However, any
product defects or damages, which are covered by our warranty program, will be rectified or product replaced.